NT
Nkagiseng T

1 reviews | Active since Nov 2017

03 Feb 2020, 21:11

Complan about fnb staff

Went to fnb branch tramshed in pta i got a poor service. I was help by a lady called Buyisile she is a consultant I askes for a statement from my closed business acc she sad it is not possible.And she rudely said to me that she is the one that works for the bank and she knows better than me. She made me feel stupid . She an attitide and very rude to me.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Feb 2020, 09:49
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

 Hello Peter Complaints Team 

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