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leshan H

1 reviews | Active since Dec 2012

04 May 2017, 11:32

Complaints go unanswered

<p>So now im complaining about the complaints department. Nothing gets answered but rather pushed under the rug. It really feels like this is pointless. I was hoping that by complaining on this site I would actually get a response from FNB but no. Fruitless task! Now is the even worse task of standing in line at the branch and cancelling you accounts...</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2017, 12:27
Official

Good Day

Kindly be advised that your comments has been escalated to the relevant department, Who will be in contact with you regarding this matter.

For further assistance kindly contact FNB Help desk on ***

option 1.

We sincerely apologise for the delay.

***

Kind regards,

Hello Peter Team