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laylah.khan laylah.khan

1 reviews | Active since Dec 2016

12 Feb 2017, 13:52

Complaints Department Pathetic

<p>I logged a complaint with FNB three weeks ago, and I just get standard responses that someone will contact me...I am still waiting...I sent a follow up email and still nothing???? How can you help me??? </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Feb 2017, 09:00
Official

Good day Ms. Laylah-nhula

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***