KB
Kevin B

1 reviews | Active since Mar 2009

21 May 2015, 13:03

Complaint wrt FNB Credit Card / Travel Insurance

Just for the record, in the event that other FNB customers are also confused or caught by this misinformation.<br> A friend of mine asked if I would buy her plane ticket on my Credit Card for her as her Travel Agent said she would then get the free Travel Insurance. I wanted to make sure so called the Call Centre. In the meantime while holding, I sent them an email and Facebook query, this was their response respectively.<br> 1. \We refer to your recent communication and advise if the ticket is purchased with the credit card

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 May 2015, 14:35
Official
Hello kvblerk,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 687689.

Regards
Complaints Resolution
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