1 reviews | Active since Apr 2017
Complaint - unacceptable service - how can we NOT help you!
<p>I have tried to open a cheque account since last month and then they tell me there an old cheque account which i closed 2 yars ago and received confirmation, with a negative balance. I have sent all the correspondence and confirmation and they are still trying to sort it out, and I need this account by today, they are pathetic and dont return call and CANNOT help. I need this sorted NOW!!</p>
Good day Ms. juanita33
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. juanita33
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Still unacceptable as this has been going on for ages. Needs to be sorted NOW!! Really pathetic service
Still unacceptable as this has been going on for ages. Needs to be sorted NOW!! Really pathetic service