Complaint to FNBlife

Fnb deals with their customers in bad faith!! I submitted a claim. For my debt protection plan to pay from April due to my Co. SA Express Airways being unable to pay employees. 1st FNB came with an excuse that I do not qualify as my cover will cover me when I'm retrenched or disabled, I argued and won as I was covered on grounds that I am unable to earn income. 2nd they came with an excuse that the definition of "unable to earn income" in the terms and conditions are not satisfied by my situation, again I argued and won. Now for the 3rd time they are coming with an excuse that my cover has lapsed due to non payments. These are trying times as I only depend on UIF. Fnb is able to debit service fees and monthly account fees when ever there are funds in my account, however, they just don't debit the insurance money. In my opinion, they deliberately didn't debit in order to orchestrate a lapse as they are not winning with the other schemes they have tried.

FNB is the worse company this country will ever deal with. They have no regard for human rights, contract law, Ubuntu and certainly act in bad faith at all times. I'm disgusted.