1 reviews | Active since Feb 2017
Complaint still not resolved
<p> </p> <p>With Reference to my Previous complaint ( </p> <p>I had received a call from FNB regarding my FNB connect sim card.I was informed that they will speak to the migration department to upgrade the sim to unlimited package. This will only be effective on the 1st of March 2017.The consultant advised that she will call me confirm this and also provide the dates of the debit order. Still waiting.</p> <p>Will never recommend FNB connect to anyone </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)