AM
Abraham M

1 reviews | Active since Nov 2016

19 Dec 2016, 09:36

Complaint Still Not Resolved

<p>I wrote a complaint on the 9th Dec, today it's the 19th. FNB responded by saying they will adjust my credit rating accordingly.Instead of fixing their mistake and resolving the complaint they blocked me from their Temp. Loan service.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Dec 2016, 09:46
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)