NB
Niti B

1 reviews | Active since Oct 2017

05 Oct 2017, 16:51

Complaint still not resolve been over week

I am so tired of this been over 15 days now and each time i am told missing payment been logged...its so hard to give my own money which is mine back to me. 8th complaint now .... Simple i am repeating this again i made transfer to my wife ac 2400 the money did not reach her coz i edited credit card details as i was told i can n put debit ac number now fnb reply to me i need log req missing payment which i have already done5 days ago every evening calling cal centre but were my money fnb????

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Oct 2017, 09:45
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Team

*** (option one)