NB
Niti B
1 reviews | Active since Oct 2017
03 Oct 2017, 17:54
Complaint still not resolve been over week
This so unprofessional of fnb calm centre making now 5th complaint and the call centre refuses help me its my husband account he has made transfer amount 2400 to me his wife as beneficiary but he was told he could edit beneficiary by branch himself so he changed credit card number to my debit card. The call centre after telling them please liase with him as his account his your client now closes case yet the money not received neither any resolved please please help vishal ********** 181 that his details just terrible ? poor response and no assistance niti
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Replies (4)NB
Niti B's updateReviewer Update
03 Oct 2017, 18:04Please fnb can u kindly contact him ********** 181 or email **********
NB
Niti B's update03 Oct 2017, 18:04
Reviewer Update
Please fnb can u kindly contact him ********** 181 or email **********
NB
Niti B's updateReviewer Update
04 Oct 2017, 17:41Oh yes he has done that ever since saturday they keep telling him ..missing payment complaint has been made every day we caling same thing over and over again pls assist ********** 181
NB
Niti B's update04 Oct 2017, 17:41
Reviewer Update
Oh yes he has done that ever since saturday they keep telling him ..missing payment complaint has been made every day we caling same thing over and over again pls assist ********** 181
NB
Niti B's updateReviewer Update
05 Oct 2017, 16:40So what do i do know please advise extremely disappointed unhappy
NB
Niti B's update05 Oct 2017, 16:40
Reviewer Update
So what do i do know please advise extremely disappointed unhappy
NB
Niti B's updateReviewer Update
05 Oct 2017, 16:41Hellopeter
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Complaint still not resolve been over week
A review of FNB (First National Bank) by niti-bhatt on 3 Oct 2017
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Complaint still not resolve been over week
This so unprofessional of fnb calm centre making now 5th complaint and the call centre refuses help me its my husband account he has made transfer amount 2400 to me his wife as beneficiary but he was told he could edit beneficiary by branch himself so he changed credit card number to my debit card. The call centre after telling them please liase with him as his account his your client now closes case yet the money not received neither any resolved please please help vishal ********** 181 that his details just terrible ? poor response and no assistance niti
niti-bhatt:
Please fnb can u kindly contact him ********** 181 or email **********
Official private business reply
Good Day,
Thank you for your posting.
Please request your husband to call the help desk on ********** option one. When calling he has to have his bank card and pin number as this is required for validation purposes.
If the payment was made to a debit card number it will not reach the intended account, therefore a reversal of the transaction or missing payment has to be logged and this can only be done by the account holder.
Hope this information is of assistance.
Regards,
Hello Peter Complaints
Naomi Petersen
********** (option one )
niti-bhatt:
Oh yes he has done that ever since saturday they keep telling him ..missing payment complaint has been made every day we caling same thing over and over again pls assist ********** 181
niti-bhatt:
So what do i do know please advise extremely disappointed unhappy
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NB
Niti B's update05 Oct 2017, 16:41
Reviewer Update
Hellopeter
MENU
Complaint still not resolve been over week
A review of FNB (First National Bank) by niti-bhatt on 3 Oct 2017
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Share
Comment
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Complaint still not resolve been over week
This so unprofessional of fnb calm centre making now 5th complaint and the call centre refuses help me its my husband account he has made transfer amount 2400 to me his wife as beneficiary but he was told he could edit beneficiary by branch himself so he changed credit card number to my debit card. The call centre after telling them please liase with him as his account his your client now closes case yet the money not received neither any resolved please please help vishal ********** 181 that his details just terrible ? poor response and no assistance niti
niti-bhatt:
Please fnb can u kindly contact him ********** 181 or email **********
Official private business reply
Good Day,
Thank you for your posting.
Please request your husband to call the help desk on ********** option one. When calling he has to have his bank card and pin number as this is required for validation purposes.
If the payment was made to a debit card number it will not reach the intended account, therefore a reversal of the transaction or missing payment has to be logged and this can only be done by the account holder.
Hope this information is of assistance.
Regards,
Hello Peter Complaints
Naomi Petersen
********** (option one )
niti-bhatt:
Oh yes he has done that ever since saturday they keep telling him ..missing payment complaint has been made every day we caling same thing over and over again pls assist ********** 181
niti-bhatt:
So what do i do know please advise extremely disappointed unhappy
Write a reply
Write a reply for this review
Make reply private Publish
Public comments
Popular Reviews
STANDARD BANK
"Standard Bank a bank without conscience"
Published 28 Sep 2017, 11:46
MTN
"MTN - ********** CONTRACT UPGRADE"
Published 29 Sep 2017, 4:08
BONITAS
"Sick and tired of poor service!"
Published 28 Sep 2017, 12:16
RENT A PROP
"STATUS MARK RENTAL DEPOSIT THEFT , LIES AND ELAINE JANSE VAN VUUREN"
Published 29 Sep 2017, 15:39
LIFE HEALTHCARE
"Life carstenhof Staff stole my wife's phone"
Published 29 Sep 2017, 14:21
Supercharged Reviews
KING PRICE INSURANCE
"Worst Insurance Nightmare Over Claim . No Royalty here. CKP ********** /1"
Published 5 Oct 2017, 12:00
HONDA MOTORS
"Honda Centurion offers Aftermarket Parts on Brand New Car Purchases"
Published 5 Oct 2017, 10:47
CRICKETSTUFF
"NO WARRANTY/INFERIOR PRODUCTS (NON COMPLIANT OF CONSUMER PROTECTION ACT)"
Published 4 Oct 2017, 16:43
VODACOM
"Trouble Porting"
Published 4 Oct 2017, 14:21
MTN
"Complete ******ion and robery"
Published 4 Oct 2017, 13:46
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Hellopeter is South Africa's top reviews company. Read reviews online from our community and rate, review and interact with SA's top companies. Read our FAQs to find out more.
© Copyright 2017 hellopeter.com and its affiliates.
All rights reserved. Legal / Contact us.
