1 reviews | Active since Aug 2017
Complaint Service Fees on Savings Account
Overall I cannot complain about FNB, but this what I experienced now when I opened a savings account for my 10 year old son is really Ridiculous. My aunt paid in R300 yesterday for his birthday - not at the ATM BUT Inside the Bank. The charges were R65.70. Really I cannot believe this. His account is suppose to be no cost / no fee, BUT the Bank charge so much to deposit money???? I am not happy and think I most probably will take his account to another bank. I can be contacted on ********** 188 during offices hours. NOT on my Cell Please!!!
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)