COMPLAINT SAME AS PREVIOUS COMPLAINT

Good morning. My complaint is exactly the same as previous complaint. It happened again. It is almost the tenth time in two months now that duplicate transactions is going through my account. I am busy opening an account at absa. Im going to move all my things over to absa bank. And i will take this matter to the news papers as well because FNB is the worst bank in the history of banks.Every time i have to pay bank fees and everything because of mistakes fnb makes. I have a funeral plan with fnb as well and that must go through today or tomorrow and due to their negligence i am going to cancel that as well and take out a funeral plan somewhere else. I asked previously that they must investigate why this happens but they are not interested in helping their customers.