SK
Sharon K

1 reviews | Active since Apr 2018

28 Apr 2018, 09:25

Complaint regarding consultant

I want to report this guy who refused to help me saying that Lindiwe Tyumbu was not at work so he cannot help me i called fnb on the 26th at 12h54 and my airtime was even finished because of this poor service. Please pull out all recordings i need his name he needs to be fired he is very ***********

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2018, 11:53
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint had been referred to FNB Sales and Service Contact Centre who had advised that they had been in contact with you and that the matter had been addressed.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

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