Complaint reference ***

<p>Good Day</p> <p> </p> <p>I have contacted FNB regarding money that Discovery paid into my FNB account instead of my Standard Bank. I got a call from Annetjie from the Menlyn Branch that indicated nothing is going to be paid back.</p> <p> </p> <p>Then I received a email from Lutz-Salvador Mlangeni from DEBT REVIEW ADMINISTRATOR that asked for my Discovery statement as proof on 26 June 2017 which I send.</p> <p> </p> <p>Then on 3 July 2017 I got a email from Zandile Ndamane from the DEBT Review Administrator to say they need a stamped banking letter form Standard bank which I did send on 3 July 2017.</p> <p> </p> <p>On 3 July 2017 I called the Debt review call centre and spoke to Mamagadi which told me she escaleted this it will take 24-48 hours and every time I must tell every FNB person the whole story again where is my mails, calls and hello Peter report?</p> <p> </p> <p>How many more days is needed to resolve this now.</p> <p> </p> <p>My debt review people confirmed that I owe FNB ZERO.</p> <p> </p> <p>Anita </p>