1 reviews | Active since May 2016
Complaint re Business Account
<p>I called FNB to look into moving my business account from another institution and requested that a consultant come out to see me to discuss my options.</p> <p>The call centre agent informed me that because my annual turnover is less than R10 million (not very much under but under), it did not warrant FNB sending a consultant to see me and that i would have to go to a branch.</p> <p>Isnt it nice when you are looking for a bank to develo a relationship with that you are told from the outset that your are not a priority because you dont make enough money.</p> <p> </p> <p>Very disappointed and will be looking at other institutions as a result.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 933910 .
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 933910 .
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
