Complaint: Poor Service and Technical Issues with FNB Connect's eSIM Activation

Complaint: Poor Service and Technical Issues with FNB Connect's eSIM Activation

I'm extremely disappointed with the service I received from FNB Connect. Despite successfully porting my number, the eSIM activation process was a disaster. When I scanned the QR code, it redirected me to a Galaxy Watch setup, which was not what I expected.

Unfortunately, this technical issue caused me to miss my exams, which is unacceptable. I urge FNB Connect to refine their product and services before offering them to customers. The current state of their eSIM activation process is subpar, and the service is inadequate.

I hope FNB Connect will take my complaint seriously and take necessary steps to improve their services.