1 reviews | Active since Sept 2010
Complaint not attended to
<p>I logged a complaint on the FNB website on the 10th of June (11 days ago) with feedback that I will be contacted within 24-48 hours. Up until today no feedback has been received.</p> <p> </p> <p>My complaint was regarding all the consultants in the Premier division having different feedback on my queries I had. </p> <p> </p> <p>I've also emailed Justine Feldman on the 6th of June. She has just blatently IGNORED my emails.</p> <p> </p> <p>Utterly dissapointed in the service I've been getting from FNB in the past 3 weeks. Shocking to no service in regards to my enquiries. </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
