Complaint not attended to

Item: FNB (First National Bank)
Rating: 2
Author: Paul M

I lodged complaints via hello peter as well as the fnb contact but nobody has bothered to give me feedback. The complaints references are follows<br> Reference number 675946, B5LC3WN3. They always promise that a consultant will call but there has never been any query l have raised with fnb attended to. Change your slogan to

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Replies (1)

FNB (First National Bank)'s replyOfficial

06 May 2015, 09:03

Hello E935099,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 678329.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply06 May 2015, 09:03

Official