Complaint ***NF. Reversal of extra money taken off my credit card

FNB High Priority Complaint ref ***NF been sent to Customer Resolution Centre ***. A consultant will contact you within 24-48 business hours. 2nd complaint and fourth and 5th. Your Complaint ***NF has been assigned to Customer Resolution Centre. We're looking into it and will contact you shortly. I had A R600 arrange ment with debt in for my monthly pmt ... When my uif money that was the only income I received for many many months they took the whole R1660 to my credit card ....arrangement made for R600. I spoke to debt in amd they aggreed that creditcard must re imburse me with my R1660. And that I will start payment end of June R600 again. No one gives a damn .....I missed 3 interviews ....spoke to 6 consultants and what they dont understand is if I get petrol I might get the job and will be able to pay them end June.... 6 to 7 calls ...

. No replies except it wil.tske 3 to 5 working days.... Almost 10 days now and I am stranded. Fnb made me miss my interviews . Chance to get my life back. Every month they take my debit orders double every month I have to use airtime and data I do kot have do get my money back. They send me from pillir to post and dropped the phone in my ear about 4 times.... Kick your klients while they are struggling on the ground .... re inburse my R1660 .....

I made arragements for that money..

Email me please ...... I WANT THIS IN WRITING .... 5 - TO 7 DAYS NOW FOR 10 DAYS ALREADY UNACCEPTABLE .PATHETIC SERVICE