Complaint ***NF has been closed - why FNB emails responding to my questions not coming through to both my Gmail and work email addresses? At least answer just this one big question: Why does FNB have Debt Order reversal facility? Why as I able to re

I am writing again to ask FNB why are you closing Complaint ***NF, when I did not receive a copy of Debit Order mandate I signed for CDS Consulting (PTY) LTD to debit R9,364.11 from my FNB bank acount on 30 July 2025 in the name of Government initiative to reduce interest rates charged by ABSA and PICK N PAY, while actually meaning they are putting me under Debt Review without Court Order?

I have searched in both my Gmail and work email addresses and verified that I am receiving other emails but nothing from FNB (***), sent by Mr Mdluli.

*** has confirmed that I am not under Debt Review but CDS Consulting (PTY) LTD did not refund my R9,364.11 and they are not answering their calls, emails or hellopeter reviews.

The least I requested Mr Mdluli to connect me to CDS Consulting PTY Ltd while I was on the line him so we could get to the bottom of this as I need those documents CDS Consulting PTY Ltd claim I have signed in order for NCR to help me since FNB could not help even reverse the Debt Order.

At least answer just this one big question: Why is there Debt Order reversal facility? Why as I able to reverse all other Debit Order that were long running but CDS CONSULTING PTY LTD?