1 reviews | Active since Jun 2019
Complaint miraculously resolved within 24 hours!
Okay...I am fair enough to give credit where credit is due. FNB have remarkably resolved my complaint within 24 hours! Thank you to the staff involved who quickly resolved a theft from my account through ***** and my funds were recovered! I was considering terminating my relationship with FNB, but I am duly impressed with the speed they resolved this issue! They won't regret taking care of this customer, because this customer is about to bring them LOTS of business! However, there are still some of their processes that need upgrading, for smoother communication. I will be very interested to see what they do. If they remember that without customers, they don't exist, that's a good place to start! South Africa will never conform to CBDCs, we just aren't wired that way! Our people have found a way to thrive "outside" the system thanks to apartheid, and they have managed to build their own system against all of the most impossible odds. Take note, FNB, and you will be a world first to acknowledge humanity's resilience! Instead of ***ering under any form of oppression, the South African spirit just steps aside into its own lane, smiling and loving on the way! We are a unique, wonderful nation, and the hate mongers have already lost and disappeared into obscurity... watch. Your speedy resolution of my theft, proves my point, you are only as good as your staff!! Thank you FNB staff, you did it again!
