SN
Sakhile N

1 reviews | Active since May 2013

08 Nov 2017, 15:01

COMPLAINT MADE IN AUGUST STILL WAITING FOR FEEDBACK

Hi FnB

I am unhappy that, i logged a complain in August and i am still waiting for feedback in the matter. the reference number i was given then is ********** NF

Apparently a lady by the name of Odin Pillay is supposed to be dealing with this.

i am hoping that, i will not have to follow up on this again in 2018.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Nov 2017, 07:34
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)