1 reviews | Active since Dec 2014
Complaint lodges no reply again
I'm very disappointed with FNB overall. I'm a client of FNB for over 9 years. Opened a business account and have a few other accounts as well. My turnover for my business is over R900 000.00. I've app**** for vehicle finance and have been declined, I've app**** for a personal loan and a credit card and have been declined. Reason is unknown. I always refer my friends to FNB for business accounts and personal accounts. And what do I get from this...nothing. I honestly always praise FNB but now I'm terribly disappointed. All I needed is to get credit worthy again, but no help from FNB. FNB...how can we help? Can you really...I think that is false advertising...because FNB cannot and don't want to help me.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)