1 reviews | Active since Feb 2015
Complaint- Estate Deceased account
Hi..my parents went to the FNB- Mabopane branch to open the deceased estate account last week Monday15 October 2018- they were informed by the fnb staff to wait for their call - staff have to send the documents to Head office. Even today 8 days later they are still waiting for the call. They had all the supporting documents but they were returned from the branch.
Please assist as we are in need of the account- or documents back if u cant assist.
My cell ********** 968/ parents cell ********** 646 estate ID ********** 199082
Good Day Gontse
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Gontse
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***