Complaint

I noticed a charge for 'replacement fee' that I never ordered. Card expires 07/23 but now I'm being charged as is If I had lost or damaged it and ordered a new card. I spoke with an agent on secure chat now she tells me the reversal will take 2-3 business days..... I don't have 2 - 3 business days as money was transfered to my acc in order for me to pay for something, but now I can't because of these damn charges.... This is beyond an inconvenience and it's not acceptable!!!!!!!!!!!!!!