Complaint

There has been constant back and forth without any resolution from FNB. A basic query on WHY I AM NO LONGER EARNING EBUCKS. Has unearthed incorrect and absurd accusations that a credit that was closed in 2017 is in arrears! I have email confirmation from FNB that the credit was closed without any costs attached . Today, i am being notified of an overdrawn account for R96.00. I have no credit facilities with FNB or any other bank. Your systems have synced to old records causing my EBucks rewards to be impacted. It is rather clumsy of FNB to treat Private Clients in this manner. I am not of an age to be dealing with this inconvenience. I sincerely request that someone with adequate understanding make contact with me to resolve this matter. This smear campaign needs to end