***** Complaint

Good day.

After several attempts to rectify *****ulent transactions on my FNB account, I have been unable to reach the relevant department or agents that assisted me when I first reported the incident.

I am inclined to approach the OMBUDSMAN due to a lack of service and feedback pertaining to my complaint.

Can someone from the CEO OFFICE URGENTLY make contact with me to formally lodge a complaint to reach an amicable resolution.

Ref; ***