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Prosperity M

1 reviews | Active since Jul 2019

16 Jul 2019, 22:20

Complaint about my account at First National Bank

I'm having a problem with them. They always reserved the funds when I always swipe and deduct it again. What is the reason for them to deduct and minus from my account and later deduct again.

This has been happening for several times now and unfortunately I don't even know my private banker but I I paying for the services. Who ever benefited from my monthly fees was frouding me as he or she has never rendered any services to me ever since I have moved to be a private banker. I'm not happy about their ethical standards And I want all my money back Today I realised that they took some of the money and when I called they told me about the monies of the payment I made which was reserved and minused automatically from my account. On their side they said they have another amount as a balance whereas on my side I have a lesser amount. This has been happening for some time now. Can someone review my account and help to get my money back before it's too late for them. Please somebody help me Regards Prosperity

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jul 2019, 10:10
Official
Good day Prosperity Moraba, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF. 

Regards,

Hello Peter Complaints Team

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