CL
Clinton L

1 reviews | Active since May 2012

22 Oct 2019, 11:46

Complaint

If you have a revolving loan why can t you transfer the funds from the revolving to you r personal account

My Daughter has been on the phone for over 30min yesterday

This morning they told her its a technical issue, and they dont know when it will be resolved

0
Replies (4)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Oct 2019, 12:28
Official
Good day Clinton,
 
 We are sorry that your experience prompted you to contact us with a complaint. 
  
 We apologize for the inconvenience and frustration this has caused you.
  
 Please refer to the e-mail sent to you to enable us to investigate this matter.
 
 Regards, 
 
 Hello Peter Complaints Team 
 
 087 575 940
CL
Clinton L's update22 Oct 2019, 14:07
Reviewer Update
Got the email and sent info as requested, no reply?
CL
Clinton L's update22 Oct 2019, 15:17
Reviewer Update
Even went into a branch and they can t help either,, they also being told about the technical problem with no lead time of when it will be resolved
CL
Clinton L's update23 Oct 2019, 14:23
Reviewer Update
Any feedback on this?