Complaint

Since logged complaint with FNB only thing i got is automated response with reference ***NF, am really disappointed with kind of service am receiving from FNB legal collection department are responsible of sending me payment letter but that department its very useless they dont call when agent from customer teansfer your call to them u soeak to a machine that tells u must send your request to credit card collection at FNB but no one responds to tour email send couple of email to that enail but no response am getting i need FNB to send me my paid up letter as in today Nd if not going get response before Wednesday going to take my complaint to the Ombudsman of banking fordt time in my life had to deal with in competent ppl like FNB stuff who responsible tonissue me with paid up letter and if not going get feedback expert a review everyday on hello peter