1 reviews | Active since Jun 2016

05 Jun 2016, 21:26

Complaint

<p> I app**** for a top up student loan and I was told i do not qualify due my credit profile. </p> <p>And they made me sign all the contract and agreement ,after that they came up with stories. </p> <p>I failed to understand because I didnt miss any of the existing loan,it means my daughter has to drop school because of that.</p> <p>I don't know what they work they raised my hopes after that they declined the loan.it's unacceptable</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jun 2016, 08:44
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 937144.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)