sE
susara E
1 reviews | Active since Dec 2015
07 Dec 2015, 20:29
complaint
I asked fnb to check my fees that they are taking,like a tollgate,the fees went off about 5or 6days after we went through,fnb charged me R50 for a R9 tollgate(honfee)think its ridiculous and they don't come back to me,they never explained it when opened an account,it is not fare,and there is a lot of them,must I go to the ombudsman
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Dec 2015, 12:56Hello saartjie29,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 829293 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 829293 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply08 Dec 2015, 12:56
Official
Hello saartjie29,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 829293 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 829293 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)