1 reviews | Active since Aug 2018
COMPLAINT 35 FOR THE DAY
Facts don't lie. We all know FNB is a **** bank. I am and after counting complain number 35 for today 23 june 2020, and may i add this is only here, not even on other complaint sites. Reading the news i saw they are the bank with the most complaints
So lets go 3 months back- covid 19 relief, what a ****show. They will only assist you during lockdown if you take a loan, but wait there is more... you wont be assisted if, you are risk 3 maybe bcoz you forgot to close an account 3 years ago and they kept charging bank fees even if it was dormant. Then 3 years later stupid as i am open another account again, this time during lockdown they have decided you are not the owner of your own money. Debit orders go off and then you are stuck in the middle of lockdown they decide **** you, we are keeping that money you saved for food coz our policy say we dont reverse any debit orders during lockdown, not on the app, not over the phone and not even at our branches and should you want your money back you wait,yes you wait 20 days so in the meantime you can starve of the hunger, we don't care, we are the bank, so how can we help you? Maybe into the grave coz we actually do have funeral policies, why not take one so we can ***** you more.
So during lockdown as you know the average human being is financially effected by this, you are short of R25 in your account, so there is that unexpected debit order that needs to go off, but we wont grant you a day or 2 to pay more money into the account, we will let that debit order bounce so we can take another R100 as we already took R100 a day ago for the same debit order that also bounced.
The list goes on. #complaint number 35 for the day. Congratulations FNB, you have outdone yourself!
