HM
Hazel M
1 reviews | Active since Dec 2018
01 Dec 2018, 17:53
Complaint
I stopped a debit order last month from 1calldirect amounting to R229,and was assured that it will be stopped,but the same debit order went through again this month. Please I do not have time to go to the bank and stand on the queue every month. Please do you job or I close my account with you and go to another bank
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
03 Dec 2018, 08:37Good Day Hazel
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply03 Dec 2018, 08:37
Official
Good Day Hazel
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***