1 reviews | Active since Apr 2018
Complaint
Have been trying for over 3 weeks t o cancel Fnb credit card. Phoned hot line was advised of amount to pay did so sent e mail with proof of payment and asked to cancel card. No response sneaks sent follow up email still no response went into branch completed a form then receive account that owe money
Good day Les Milner,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint had been referred to FNB FNB Credit Card who had advised that they had been in contact with you.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Les Milner,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint had been referred to FNB FNB Credit Card who had advised that they had been in contact with you.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)