COMPLAINT#2 - STILL awaiting new Platinum chq card

Still no flipping platinum cheque card. Card was cancelled via ***** line on 5 November. How can it possibly take this long. Expecting to collect from Wits branch. Still haven't heard a thing... <br> <br> Travelled last week and this week and wasn't able to use the SLOW Lounge on either occasion... I pay Platinum fees but cannot take advantage of Platinum services due to me.<br> <br> Absolutely ridiculous, and totally unprofessional that there is no follow up nor further communication re the delays.