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hoosen D

1 reviews | Active since Mar 2009

05 Nov 2016, 09:11

Complaint 2

<p>Ref : ********** 1</p> <p>This is my second complaint to FNB regarding the repeated sms's I have received regarding my businesss account. I am still awaiting senior management to contact me to explain themselves</p> <p> </p> <p>I do not consider this matter to be resolved.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Nov 2016, 10:12
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)