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Claudio C

1 reviews | Active since Jul 2023

07 Jul 2019, 10:59

Complaint *** ex 2018 - South African Ombudsman for Banking Services - International Customers/Investors v/ FNB

Complaint *** ex 2018 - South African Ombudsman for Banking Services - International Customers/Investors v/ FNB

Ladies and Gentlemen,

With this absurd resolution at the end of 9 months of useless pseudo-investigations, not even taking into due consideration official documents supp**** internationally, the Management of the South African Ombudsman for Banking Services deliberately chose to look ridiculous becoming an accomplice in an abuse and ***** and theft of First National Bank of many tens of thousands of Rands for exchange rate difference.

It is totally useless for the Country to try to attract international investments when Investors in perfect good faith are then treated in this absurd way by the South African Institutions and Entities.

As a National Body, you deserve only sad commiseration, even international.

As Customers of First National Bank since many years, we will close all accounts within the next 24 hours doing everything in our power to spread to the maximum possible our misadventure so as your non-service penalizing Consumers in good faith oppressed and de*****ed by South African banking institutions

Claudio Ruffini & Luciana Pisterzi

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jul 2019, 12:16
Official
Good day Claudio Ruffini, 

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

We have reviewed your previous complaint and noted that the matter had been logged with the Banking Ombudsman 
and they have provided you with an outcome. 

If you are not entirely satisfied with the outcome, please address the matter with the Banking Ombudsman. 

Regards, 

Hello Peter Complaints Team

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