1 reviews | Active since Jun 2009
Complaint *** not resolved
Good day. The paid up loan account has now been removed from ITC. However the listing in respect of the other loan account has now been removed, but a new account has not been created. I am not going to be held accountable for this. Furthermore, I am still unable to make application for a Fusion account. Why am I being declined? My credit record should be clear. FNB does not stand by its statement "how can we help you, simpler, better faster". Please advise. Thanks.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)