Complaint

FNB decided to deliver my card at OR Tambo No communication regarding whether or not I am able to get to the branch My card has been there for 3 months now and my old card expired so I’m stranded without a card. To make matters worse I called the call Center to try and get my card delivered at a branch closer to me and I was told they can’t and if I want to do it through the call Center I’ll be charged. The consultant advised I do it on my App but still I have found no joy... OR Tambo is 45 to 50 minutes away from I am unable to get there and these people don’t even have the decency to call and find out where can my card be delivered