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Vutlhari N
1 reviews | Active since Oct 2016
01 Oct 2025, 10:58
COMPLAINT
I'm literally annoyed with FNB, I just noticed that the account name on 1 of my business account doesn't match the company name entirely. and because of this I was rejected for business funding. I mean how does that happen though? Such a sensitive omission, I once struggled with a major invoice because of the same thing, and I realise that this is going to cause me whole lot of frustration if it's not fixed
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Replies (2)0
Replies (2)VN
Vutlhari N's updateReviewer Update
01 Oct 2025, 11:30A apology can never be enough.
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Vutlhari N's update01 Oct 2025, 11:30
Reviewer Update
A apology can never be enough.
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Vutlhari N's updateReviewer Update
02 Oct 2025, 14:46Guys,
Your colleague mailed me yesterday requesting for a few things,
I responded today at exactly 7:19am,
With all the information and documentation as requested and asked just 1 question.
I sent them a second email with another request at 7:25am,
Can you believe that at this moment (14:40) about 6-7 hours later, they haven't acknowledged receipt of my response, nor have they responded to the only question I had, I find this frustrating.
Considering the fact that this is a complaint not just a normal request to add additional information on my bank account, can it be treated as such?
is it possible to me more communicative?
When I am asked to send information, I expect someone to acknowledge that they received it as soon as they can, and to answer my questions promptly and efficiently.
I don't think it's a lot to ask, honestly
Regards
Your colleague mailed me yesterday requesting for a few things,
I responded today at exactly 7:19am,
With all the information and documentation as requested and asked just 1 question.
I sent them a second email with another request at 7:25am,
Can you believe that at this moment (14:40) about 6-7 hours later, they haven't acknowledged receipt of my response, nor have they responded to the only question I had, I find this frustrating.
Considering the fact that this is a complaint not just a normal request to add additional information on my bank account, can it be treated as such?
is it possible to me more communicative?
When I am asked to send information, I expect someone to acknowledge that they received it as soon as they can, and to answer my questions promptly and efficiently.
I don't think it's a lot to ask, honestly
Regards
VN
Vutlhari N's update02 Oct 2025, 14:46
Reviewer Update
Guys,
Your colleague mailed me yesterday requesting for a few things,
I responded today at exactly 7:19am,
With all the information and documentation as requested and asked just 1 question.
I sent them a second email with another request at 7:25am,
Can you believe that at this moment (14:40) about 6-7 hours later, they haven't acknowledged receipt of my response, nor have they responded to the only question I had, I find this frustrating.
Considering the fact that this is a complaint not just a normal request to add additional information on my bank account, can it be treated as such?
is it possible to me more communicative?
When I am asked to send information, I expect someone to acknowledge that they received it as soon as they can, and to answer my questions promptly and efficiently.
I don't think it's a lot to ask, honestly
Regards
Your colleague mailed me yesterday requesting for a few things,
I responded today at exactly 7:19am,
With all the information and documentation as requested and asked just 1 question.
I sent them a second email with another request at 7:25am,
Can you believe that at this moment (14:40) about 6-7 hours later, they haven't acknowledged receipt of my response, nor have they responded to the only question I had, I find this frustrating.
Considering the fact that this is a complaint not just a normal request to add additional information on my bank account, can it be treated as such?
is it possible to me more communicative?
When I am asked to send information, I expect someone to acknowledge that they received it as soon as they can, and to answer my questions promptly and efficiently.
I don't think it's a lot to ask, honestly
Regards