Complaint

Hi, I contacted FNB twice today with no joy, my first call I was placed on hold by and agent for 45 minutes. I call the second time and the call was dropped. After being transferred three times. The reason for my calls was to have the debit order that FNB did on my account without my authorisation. My debit date for all my loans are on 25th of each month, today R534 was debited on my account. I am in Mafikeng currently and that money I was gonna use it for petrol as I need to go back to Johannesburg.

Can the amount debited on my account be reversed and stop debiting my account before the agreed debit date.