SK
Simangele K

1 reviews | Active since Dec 2019

20 Apr 2021, 15:10

Complaining customer

Good day

So this is what happened to my account at FNB, my name is smangele Khumalo, I have been banking with Fnb for many years.but what happened to me and my account is beyond anything...on the 27th of march 2021 I went shopping , swiped my transactions like I normally do and money was taken out my account as I dont have an overdraft facility....now on the 16 of April2021 I woke up to a message saying my account is over drawn with R5100 when I phone the bank they tell me it's the transaction from the 27th money was not take out immediately....that is not true cause I saw my account money going out.....I dont understand how is all of this possible....I need clarification

0
Replies (1)
SK
Simangele K's update23 Apr 2021, 07:42
Reviewer Update
I woke up to sad news, no one contacted me at FNB and I woke up with all of salary gone...in asking myself how do they expect some to live like this ..can this matter be resolved today...I can't leave like this I too have responsibilities