Complain on the harsh treatment i received from FNB boomstreet.

I was at FNB boomstreet branch in PMB and the service i got was the worst service ever. When i went to the branch i requested to use a phone because i wanted to do a follow up on a call a made on saturday at FNB in Greytown but the lady i was talking too on phone requested me to call one of the employees so he can help me further but the employee told me to wait for someone who was busy with another women in a meeting, the person i was told to wait for was in a training or workshop because the person who was sitting with that lady was teaching her something from the computer. I then went back to the guy who was helping me and requested someone else who will help me since i was the only waiting for that person but i have already waisted a lot of time waiting for someone who is a training or workshop, i was then referred to the managers office who offered to assist me but the manager was very rude and disrespectful. HE said they cant help me or reopen my NPC account because i am waisting their time because the account had been closed before and he called one of the employees to take me out of His office because he was busy with interviews. The manager is Makhaya. I am so disappointed because i expected a better treatment from a manager of the branch.