1 reviews | Active since Jun 2017

22 Jun 2017, 20:35

Complain / new account

<p>FNB open a business account telephonically & promise to deliver cheque book at my work address on a Saturday and I waited the whole day. I was told it will be delivered at Carlton Centre branch on 1 June which never happened. I went back on 20 June still not delivered & I was told account not active due to FICA however documents were forwarded via e-mail which I still have copy. They wasted my time I could have open an account with another bank long time. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jun 2017, 10:27
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one)