Complain lodged on the 4th of October 2025 was never solved and is now closed.

On the 4th of October I wrote a review about fnb disputing and reversing my car insurance debit to pay their interest on overdraft without notifying me. I have received multiple calls and all of them said they referred the matter and promised to get back to me with a follow up. Up to this day my complaint was never solved, I even received an email that my complaint was closed.