MM
Masingita M

1 reviews | Active since Aug 2019

02 Sept 2019, 14:50

Complain about FNB

I have write hello peter last week Wednesday and the log the call for me to FNB around 12:52 *** today its Monday I haven't receive any help from FNB when I call they tell me they are still waiting for the credit manager and they don't tell me the turn around for credit manager to attend to client complains.im tied know I don't know what to do because they say even if I can go to the nearest branch they wont be able to assist me. please assist me.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Sept 2019, 15:14
Official
Good day Masingita Moyane, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards,
 
Hello Peter Complaints Team 

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