Complain About Consultant

<p>I open FNB account last saterday i told a lady im leaving to PortE Elizaberth she said it fine she will open account for me and she wont make me a card. When i get to P.E i must just go and order and card to any FNB Branch when i got here PE. i went to the branch i was told my card is ready in Klipfontein for collection or i must pay R130.00 for new card. and i called FNB call center to ask if the card can be sent to PE FNB brach 4 people i spoke to said its not possible as far a s they know. My question is my must i pay for the card i never had and why is FNB un able to tranfer my card? i want my card by next week or i close my account.</p>