Complain

The only thing I needed is contact details for the Revolving Loan collection department. It has been a month now spent on endless telephone calls through call centre and yet still not even one person was able to assist me. I even went to the Branch around the glen and they don't have access to check from their system. So now I hope someone from FNB can be able to direct me to the relevant department as I want to make payment arrangement to settle my account.

I am so disappointed from the service they cannot provide.

What is the use of call centre if they can't even help or send you to the department you are looking for.