SS
Skalk S
1 reviews | Active since Nov 2015
30 Nov 2018, 11:18
Complain
Yesterday I was in Johannesburg and my wife went to withdraw money into the bank and she was returned home after she was told that the bank has no money, today it's me from the same FNB branch in Schweizer-Reneke I wanted to withdraw inside and again I am told that the person who has money went to lunch, this is unacceptable...
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 Nov 2018, 12:04Good day Skalk,
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply30 Nov 2018, 12:04
Official
Good day Skalk,
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)